Macs Mouldings – Privacy Notice
This Privacy Policy describes how Macs Mouldings processes data, how we collect, use and in limited situations disclose your Personal Information when you visit our website.
Collecting personal information
When you visit our website, we collect information about your device, how you interact with the site and information necessary to process any purchase made.
Macs Mouldings may also collect information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. You will find details here about what Personal Information we collect and why.
The type of personal information we collect and why we collect it.
We currently collect and process the following information:
Personal identifiers, for example contact details, name, address, email address and telephone details.
We also collect your device information.
Information collected:
· your Geo-location
· if you have accessed the site on your laptop, or other mobile device,
· cookie information (please see the cookie section),
· what pages or products you view,
· how you found us – social media, Search engine.
· how frequently you interact with the Site.
Purpose of collection:
· to improve our offer to you,
· design the website in a way which is easy to navigate,
· to provide products or services to you to fulfil our contract,
· to process your payment information if you contact us to place an order,
· arrange for shipping,
· supply invoices and/or order confirmations,
· if you share preferences, or make specific requests we will retain that data to provide you with information relating to our products or services,
· to provide ongoing customer support.
When you order, we collect the following order information.
Personal Information:
· name,
· billing address,
· shipping address,
· payment information when you email us which we use to send a paypal invoice.
· email address, and
· phone number.
Disclosure for a business purpose:
We will share your contact details with our processor Royal Mail (or other deliverer).
We may also share personal information when required to by court order or by regulatory or enforcement agencies such as the ICO or HMRC.
We do not otherwise share or pass your data to any other parties.
Under the UK General Data Protection Regulation (UK GDPR), the Article 6 lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this using the contact details above.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored in line with Data Protection legislation.
We retain browsing information for one year.
We keep data related to sales for six years.
We will then dispose of your information by secure methods which comply with Data Protection legislation.
Your data protection rights
Under UK GDPR and the Data Protection Act 2018, data protection law, you have rights including the:
· Right to be informed – This information is contained in this Privacy Policy.
· Right of access - You have the right to ask us for copies of your personal information.
· Right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to correct information you think is incomplete.
· Right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
· Right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
· Right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
· Right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Macs Mouldings will not make any charge for exercising your rights. If you make a request for access to your data, we have one month to respond to you.
Our contact details
Name: M.Clifton
Phone Number:07835873323
E-mail:macsmouldings@hotmail.co.uk
Please contact us at the contact details above if you wish to make a request.
Our website is not intended for individuals under the age of 18 and we do not knowingly or intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Cookies
To use cookies, we need your consent. We currently provide access to our social media platforms through this website. When you click to access these links, you will be provided with a cookie pop up.
You may alter your consent preferences - including withdrawing consent to non-essential cookies which you have previously given - at any time by moving the on/off toggles, or by clicking 'Reject all non-essential cookies' to reject all optional cookies. Any selections you make will be automatically saved and you may navigate away from the Cookie Pop up.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.
Software on your device, for example a web browser, stores the cookies and sends them back to a website next time you visit. Cookies allow websites to recognise your device and preferences and provide information to the owners of sites which can be used to improve your online experience.
You can find more information about cookies and similar technologies at www.aboutcookies.org.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details above. If we do not deal with your complaint in a suitable way, you can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Registered with the Information Commissioner’s Office, Reg No: ZB564631